Book the right way for new or returning care

New clients send intake details and accept terms first. Returning clients can look up the same email and phone number they already used, then go straight to Carol's Google booking calendar.

New Client Fill out intake and accept terms Existing Customer Book an appointment

A calm mix of household pets representing in-home critter care

1 Intake Contact, pet, and care details

2 Terms record Carol receives the signed acknowledgement

3 Calendar booking Choose an available Google Calendar time

4 Carol confirms Access, payment, and final care details

Required first step

Client and pet information

Complete this intake and terms acknowledgement before opening Carol's Google Calendar booking page.

Already signed up?

Existing customers can look up booking access

Enter the email and phone number from your original intake. If Carol has a current terms record, booking opens without redoing the full form, even on a different browser.

Email used before Phone used before

Your name Email Phone Neighborhood / area Service type Preferred date Preferred time Pet type Number of pets Payment preference

Care notes

Service terms acknowledgement

Care is provided in the client's home. Carol does not board pets at her home. Requested dates are not confirmed until Carol accepts the request in writing.

Clients are responsible for accurate access instructions, feeding instructions, medication instructions, emergency contacts, veterinary information, and behavior disclosures.

Carol can provide simple oral medication support when the pet is used to it. Injections, live-mouse feeding, unsafe animal handling, and care outside Carol's comfort level require separate written review and may be declined.

Walks and outdoor time may be shortened, delayed, or changed when heat, rain, storms, pet exhaustion, unsafe conditions, or animal behavior make the planned care inappropriate.

Payment timing, deposits, cancellation terms, holiday rates, and any special arrangements must be confirmed directly with Carol before service begins.

Full terms are available at carolscrittercare.com/terms.html.

I have reviewed and agree to Carol's Critter Care service terms for this request.

Complete this intake and terms acknowledgement first.
Carol receives a timestamped record by email.
Then choose an available time on Carol's Google Calendar booking page.
Carol confirms payment details, access instructions, and final timing directly with you.

This page does not collect payment card information. The Google booking step opens only after the intake and terms record is submitted.

Returning clients using the same browser can use the existing customer button automatically. A different browser can use the email and phone lookup.

Booking questions

What clients should know before choosing a time

Why do new clients fill out intake first?

Carol needs the care routine, pet details, access expectations, and terms acknowledgement before a calendar slot makes sense.

Can returning clients book from another device?

Yes. Use the existing-customer lookup with the same email and phone number from the first intake.

Does a calendar slot mean care is final?

No. Carol still confirms availability, pricing, access, emergency contacts, and any special care details directly.

What if the lookup cannot find a record?

Complete the intake once. This refreshes Carol's record and opens the booking calendar again.